Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »
Category: Technical Author
Notes from Planning user documentation when you are a startup business
Dr Chris Atherton has kindly sent me a copy of her sketch notes outlining my presentation at Technical Communications UK 2013.
The hidden cost of technical writing – localisation
I met up with a Technical Author at the Technical Communications UK 2013 conference whom I’ve been talking to on the phone over recent months. She’s been trying to convince her bosses that they should take a less chaotic approach to producing user documentation. I’d previously suggested she look at how much it was costing… Read more »
Planning user documentation when you are a startup business
Here are my slides from last week’s Technical Communications UK 2013 conference, called “Planning user documentation when you are a startup business”:
Reflections on Technical Communications UK 2013 conference
I got back from the Technical Communications UK 2013 conference (TCUK) late last night. It was a very enjoyable and well run conference (again), where I often wished I could attend all three of the parallel sessions running each hour. Here is a slightly disorganised reflection on the conference.