SharePoint for documentation projects

Most of the Technical Authors I have met don’t have a good thing to say about Microsoft SharePoint. In many ways, it represents how not to publish content online. It is seen as encouraging people to move print-optimised documents (Blobs) around, rather than units of content (Chunks), and users are typically left to rely on search… Read more »

Ikea introduces the bookbook™

Here’s a new advert from Ikea: “At only 8mm thin, and weighing in at less than 400g, the 2015 IKEA Catalogue comes pre-installed with thousands of home furnishing ideas.” Will this technology catch on, I wonder?

Our process for creating elearning videos

I will be talking at the Technical Communications UK 2014 conference (TCUK14) next month about creating videos for technical communication and elearning videos. It covers how to embed video in a course. The delegates see, in each recorded module, a video of the trainer on the right of the screen, with the slides, application walkthroughs… Read more »

Writing documentation for the games industry

Last week, I visited Gamescom in Cologne. Gamescom is the largest exhibition and trade fair for computer games in Europe, with over 335,000 people attending this five day event. We visited for social rather than business purposes, but it led me to reflect on the work we and others have done in writing documentation for the games industry.