Our roadmap for technical communication training

We’ve been quieter than normal when it comes posting content to this blog. The reason for that has partly been down to us working on new training modules. We’re now at a point where we can share our current “roadmap” for training course in technical communication. Earlier in the year, we were involved in a… Read more »

Ellis will be speaking at MadWorld 2016

Cherryleaf’s Ellis Pratt will be speaking again at MadCap Software’s conference on technical communication and content strategy conference. MadWorld 2016 will be held between the 10th and 12th April 2016 at the Hilton San Diego Resort and Spa, in San Diego, California.

Software companies are not selling boxes anymore

Wistia’s Chris Savage has written an article on how the company focuses on articulating its company vision to differentiate itself in a competitive marketplace. In the article, he states: “To buy software back in the day, you’d go to the store, buy a box, and bring it home. Inside of the box would be a shiny CD,… Read more »

Squares v circles on screenshots?

We were asked: “Do you know whether it is better to use squares or circles to indicate something on a screen shot? I use circles with thin border & compliment with an arrow. My colleague uses squares & the Subject Matter Expert prefers circles. I was  just wondering whether there is a best practice for this or… Read more »

Creating palaces of almost forgotten things

This weekend, we went to the Fabularium on London’s South Bank, where the programme highlighted The Museum of Almost Forgotten Things. It struck me that this concept could also be applied to technical communication. The impetus to write things down, to document policies and procedures and to write user documentation for software written in a… Read more »