Lessons learnt from developing our API documentation course

We’ve written our new training course on documenting APIs, bar the model answers, and it’s now out for review. We’ve learnt a few lessons, and confirmed a few beliefs, whilst developing the course. We thought we’d share them below: Start with the absolute basics. It’s best to assume little or no knowledge of the subject, and start from… Read more »

Should API documentation be more like an application?

Twillio announced this week a new form of documentation for their API. Abraham Maslow once said “If you only have a hammer, you tend to see every problem as a nail.”, and the developers at Twillio have looked at the issue of how to describe their API as something that can requires a more application-like solution. Twillio… Read more »

Presentation on technical writing in Lean and Agile environments

Cherryleaf’s co-founder, Ellis Pratt, will be speaking at the next meeting of the ISTC’s Southern Area Group. The event will be on Tuesday 17th May at The Keep, 29 Castle Street, Guildford, GU1 3UW from 7pm. Ellis will speak on Technical Writing in Lean and Agile environments. He’ll explain how to rise to the challenge… Read more »

Should we add an API documentation course to our training roadmap?

One of the factors that influences the development of new training courses is, naturally, the potential level of interest in a  particular course. If you have any comments on what you’d like to see in a course on planning and writing API documentation, please email us with your thoughts.

Reflections on last week’s mini-conference on documenting APIs

Last Friday, I attended and presented at the Write The Docs mini-conference on documenting APIs, held at the Government Digital Services (GDS) building in Holborn. My presentation was called “What makes Technical Communicators uneasy about API documentation, and what can we do about it?”, and there were a number of questions and comments regarding some of… Read more »