Here is a link to a recording of an interesting presentation from Britta Gustafson on aspects of working on documentation in the US Government. “What if U.S. federal agencies decided to reuse and contribute to open source software projects built by other agencies, since agencies often have similar technology problems to solve? And what if they hired… Read more »
Category: Technical Author
Update: The Internet of Things – creating a digital user guide to attach to a door
Following on from our post The Internet of Things – creating a user guide for a fridge door, we came across other ways to create e-ink digital user guides that could be attached to the door of meeting rooms, providing information on room bookings, using the equipment in the room etc.
The Language of Technical Communication book has been released
The Language of Technical Communication book is a collaborative effort with fifty-two contributors defining the terms that form the core of technical communication as it is practiced today. Cherryleaf’s Ellis Pratt was one of the contributors. Each contributed term has a concise definition, an importance statement, and an essay that describes why technical communicators need to know… Read more »
Customers as Advocates Conference 2016
I thought I’d mention a conference I’ll be attending this month – The Customers as Advocates Conference. “Customers as Advocates” focuses on the challenges of creating successful customer relationships that lead to reference and case study programmes.” Although it is aimed at professionals that sell and market enterprise technology, I found it very informative, as a… Read more »
Microsoft launches its new documentation site, and it’s very good
Microsoft has announced the preview release of its documentation service, https://docs.microsoft.com, which currently provides content for its Enterprise Mobility products. “We interviewed and surveyed hundreds of developers and IT Pros and sifted through your website feedback over the years on UserVoice. It was clear we needed to make a change and create a modern web experience… Read more »