Alternatives to Word and PDF for policies and procedures documents

In addition to writing user documentation for software and IT hardware, Cherryleaf also writes policies and procedures. In this post, we look at approaches to writing these types of documents. A lot of policies and procedures documents are written in Microsoft Word and published as PDFs. Word is an application that everyone knows and has on… Read more »

Can a Technical Author be a master of more than one trade?

Technical Authors are normally seen as masters of writing user documentation, but their skills are not often applied to other areas of the business. For example, it’s usually the case our clients for software documentation are different from our procedures writing clients. However, we’re currently working for a client where we began by editing a… Read more »

Conference on Agile documentation

The Gov.uk GDS team is organising a one day, free of charge conference in December, where speakers will discuss techniques for writing documentation in an Agile environment, and how to make your content Agile: Tips to writing continuous documentation, ensuring it stays up to date. Tips to getting the development team to value documentation. Knowledge of the tools… Read more »