Predictions for technical communication in 2017 and beyond

Our predictions for 2017 are…the same as they were for 2016! Having said that, there are a few adjustments we can make to the comments we made last year. Below, you’ll see our 2016 predictions In italics and some thoughts for 2017: As documentation becomes to be seen more as part of product design, so… Read more »

Changes to #4175 Contract Technical Author, Swindon

We’ve just amended the job description for the contract vacancy #4175 Contract Technical Author, Swindon. This project involves working on Cloud-based applications, rather than enterprise software, which means the content will be written in Markdown rather than DITA. Ideally, you will have experience in the following areas: Developing web-based online Help Working in an Agile environment Cloud-based… Read more »

New vacancy for a contract Technical Author

A client of ours is looking for a contract Technical Author who can start in mid-February 2017. The client estimates there will be 6 months work, with the possibility of the contract being extended for 6 months afterwards. See: #4175 Contract Technical Author, Swindon  

IKEA “How to Build” videos: a review

Although IKEA has been publishing instructional videos on how to build their products since 2012, we’ve only just come across them. The videos feature real people assembling the furniture, plus some tips on how to carry out certain tasks. IKEA USA IKEA USA has eight “How to build videos”, which you can access from the IKEA… Read more »

Writing documentation in an Industry 4.0 world

Industry 4.0 must be one of the “words of 2016′. We’re seeing a number of discussions on how this will impact on instructional design and User Assistance. Ray Gallon has blogged on the question, what role should you have in machine-machine information?, exploring the differences between automatic, programmed dialogues, and non-programmed ones. Sarah O’Keefe has also blogged… Read more »