Doctor Who is a popular British TV science fiction series that is celebrating its 50th anniversary later this year. So why is it like your Web content? Let us explain. Regeneration is a part of life One of the reasons why Doctor Who has managed to be popular for so long is due to the… Read more »
Category: strategy
The end of two-faced product documentation?
At some stage or another, a technical communicator is likely to have seen this image from Kathy Sierra:
New design models for providing end user Help
Ray Gallon has recently completed a series of webinars looking at new models for providing end user Help (A Cognitive Design for User Assistance). In the third webinar, Ray looked at how people learn today and he suggested a new approach for the future. He used The Common European Framework of Reference for Language‘s description of… Read more »
Content Strategy Lightning Talks: Applying Lean principles to content strategy
On Tuesday 26 February, Ellis Pratt from Cherryleaf will be speaking at the popular London Content Strategy lightning talk. Ellis will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximising the value to the user and minimising waste. Since the Agile development… Read more »
Webinar – Planning user documentation when you’re a startup business
We’re currently working on 40 minute webinar on: Planning user documentation when you’re a startup business If you have any questions on this topic, you can email these to us prior to the event. We’ll do our best to make sure we address them in the webinar. Send us an email with your question Details… Read more »