Please welcome guest blogger Malcolm Tullett

We welcome our latest guest blogger, Malcolm Tullett. He runs a fire, safety and environmental consultancy and training company called Risk and Safety Plus, and is the creator of PROPA. Malcolm’s mission is to spread the word that risk and good business are not mutually exclusive – they are simply two sides of the same coin. He’ll… Read more »

Your online grammar reference guide

We’ve added a link on our Web site that will take you to the online grammar reference guide offered by Grammar to Go. Built for business, Grammar to Go is your personal grammar specialist, ready to answer your questions wherever and whenever they arise. It is very popular with professionals who spend their valuable time correcting… Read more »

Help in the clouds

Earlier this week, Google announced the launch of the Google Apps Marketplace, promising a one-stop shop for Web-based applications. Organisations will be able to build their individual suite of Web-based applications that integrate with Google’s own applications (for example, its word-processor and email applications). The idea is that you’ll have “best of breed” applications from a range of suppliers, rather than… Read more »

UK General Medical Council’s solution for reducing prescription errors? More usable, better designed forms

The BBC News today has a great example of the impact procedures documents and usable forms can have upon people’s lives. It reports the General Medical Council is is calling for a UK-wide standard prescription chart as the best way to reduce the 9% of hospital prescriptions that contain a mistake. Against common opinion, the study found it wasn’t  doctors… Read more »

Once more, but with meaning – how will the Semantic Web affect technical documentation and technical authors?

Web technologies expert, John Fintan Galvin, is claiming 2010 will be the year of the Semantic Web, when semantic technologies really take off. If that is the case, how could it be used by technical communicators to deliver better user assistance? The Semantic Web is all about the automation of connections between “resources” in a context-sensitive way…. Read more »