Video of a simple report writing solution

Here’s a video of a proof of concept prototype we’re putting together for a client. The system automates the creation of field reports. It creates a skeleton document, with key content populated. Many pages contain guidance on what to write.It is probably the lowest cost content management system we’ve put together. If you can see… Read more »

The business case for SaaS (Software as a Service)

Intellect’s SaaS group has published recently a paper called “The business case for Software as a Service“. The paper lays out the technical and cost benefits of SaaS, together with checklists covering selection criteria, legal considerations and comparisons of SaaS applications to traditional in-house systems. Cherryleaf made some minor contributions to this paper – so minor we… Read more »

UK General Medical Council’s solution for reducing prescription errors? More usable, better designed forms

The BBC News today has a great example of the impact procedures documents and usable forms can have upon people’s lives. It reports the General Medical Council is is calling for a UK-wide standard prescription chart as the best way to reduce the 9% of hospital prescriptions that contain a mistake. Against common opinion, the study found it wasn’t  doctors… Read more »

What I learnt from 21 hours of interviews with UK Documentation Managers

After conducting 21 hours of interviews with Documentation Managers and writing a 7,000 word report on the findings, two factors stand out: 1. The importance of usability testing documents.2. The importance of measurement. As the saying goes, you can’t manage what you can’t measure. UPDATE: The report is now available for purchase via the Cherryleaf… Read more »