Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »
Category: management
Learning from Netflix
You’ll find our latest post for the Society for Technical Communication on its Notebook blog. It’s called Letter from the UK: Learning from Netflix: “Netflix can track and analyse, in minute detail, the behaviour of every person who watches a programme on its service. The rumour is that Netflix used its “big data” to decide what… Read more »
Should Technical Authors be allowed to work from home?
With the recent media attention on Yahoo’s announcement that it is banning its staff from “remote” working, we thought it might be useful to look at the case for and against Technical Authors working from home. The case for allowing remote working They can do their jobs more productively without interruption from others. When Technical Authors… Read more »
Webinar: Towards an Agile authoring methodology – learning from Lean
Agile programming has grown in popularity and it has led to new challenges for those involved in providing user assistance for those applications. So is it time for technical authors to develop an equivalent method for developing content for these projects? Is it time to develop an “Agile authoring” methodology? Also, if we want to… Read more »
Webinar – Planning user documentation when you’re a startup business
We’re currently working on 40 minute webinar on: Planning user documentation when you’re a startup business If you have any questions on this topic, you can email these to us prior to the event. We’ll do our best to make sure we address them in the webinar. Send us an email with your question Details… Read more »