The importance of documentation in business

Ian Boyd Livingston, someone I know who specialises in helping organisations around the world that are facing recruitment difficulties, sent me an email yesterday: “I’ve been reading Michael Gerber’s “The E-Myth Revisited”…It’s a great book! In it Gerber talks about the importance of documentation and, though you may be tired of hearing this, I immediately… Read more »

Accurate estimating and reporting for technical publications projects

We’ve added “Estimating time budget for software documentation projects – An e-learning training course” to our Web site today. It’s an online training presentation that looks at methods for accurately estimating the development days and associated costs for software documentation projects. The material is based on research principles and experience of what works. It provides… Read more »