Our colleague Carol

Our colleague Carol Johnston (one of the founders of Cherryleaf) has decided to take long term sickness absence. Our thoughts are with her at this time.

New – Affective Assistance and marketing writing services

Cherryleaf’s announced a new service today – Affective Assistance and marketing writing services . With technology becoming part of everyday life, sometimes the traditional approach to writing user documentation just doesn’t meet users’ needs. It can be the case that the formal and succinct approach to writing User Assistance isn’t right for users of your product… Read more »

Ellis to provide the keynote at Technical Communications 2011

Ellis has been asked to provide the keynote presentation at Technical Communications 2011, which is being held Tuesday-Thursday this week. The original presenter is unable to attend, so the ISTC has asked Ellis if he could step in and present on topic – “The role of Technical Communicators today”. The conference presentations will be videoed.

UAEurope 2011 conference review

UAEurope 2011 was possibly the most enjoyable and interesting conference in its long history. Sonia Fuga of Northgate explained how they are using DITA, WordPress and Web 2.0 features to streamline the documentation process, simplify the review process and deliver interactive context sensitive Help for one of their larger applications. Delegates were interested in how… Read more »