Review of Conversation and Community: The Social Web for Documentation

We were sent a review copy of Anne Gentle’s book , Conversation and Community: The Social Web for Documentation  (www.xmlpress.net). Anne has been a pioneer in developing technical documentation that includes Web 2.0 concepts, so I read it with great interest. It’s a book that provides practical advice on how to add user generated content… Read more »

The importance of documentation in business

Ian Boyd Livingston, someone I know who specialises in helping organisations around the world that are facing recruitment difficulties, sent me an email yesterday: “I’ve been reading Michael Gerber’s “The E-Myth Revisited”…It’s a great book! In it Gerber talks about the importance of documentation and, though you may be tired of hearing this, I immediately… Read more »

BusinessWise – words of wisdom for small businesses with big ambitions

We’re a contributor to BusinessWise- Words of Wisdom for Small Businesses with Big Ambitions. The book will appear on Amazon in a few days, and will ship from 23rd April onwards. This book has been developed in conjunction with Mindy Gibbins-Klein, whose has a self paced, home study writing course on DVD for people who… Read more »