New vacancy – #4531 Contract Technical Author, 3 months, APIs, WFH (UK)

A client of ours wants to update its API documentation. Some of the content is unclear and incomplete, and other sections need to be updated to describe the latest version of the APIs. They want more overview information and flowcharts on how the API calls fit into business related activities. The navigation and design needs… Read more »

A nine-point strategy for developing a successful API documentation portal

Below is a strategy for developing a successful API documentation portal. By following these steps, you can create a plan for building a documentation portal that meets the needs of your API users, and supports the goals of your organisation. Overview of the steps Step One: Determine your audience For example, you need to know:… Read more »

New Technical Author Vacancies

We have some new Technical Author vacancies on our books. #4523 Contract Technical Author (APIs) UK or Europe, 6-12 months Our client is looking to engage a contract Technical Author for a period of 6 to 12 months. The role is to document APIs for the travel sector. You can work from home, but you… Read more »

Podcast 121: What are the skills needed for developing a developer portal?

In this episode of the Cherryleaf Podcast, we look at the skills needed for developing a developer portal. We also talk about our new e-learning course “Creating API documentation and developer portals”, and Google’s recommendations for the content needed on a developer portal. Transcript This is the Cherryleaf podcast. Hello and welcome to the latest… Read more »

Eight typical Use Cases for creating or updating API documentation

Here are some of the common reasons why companies contact us about API documentation: You’ve been providing APIs to your largest customers, together with a lot of onboarding and technical support. You want to have more (smaller-sized) companies use the APIs, but you’re worried about the strain that will place on your Support team. You’re… Read more »