MadWorld 2016 Conference Review – Day One

Last week, I spoke at, and attended, Madworld 2016, the conference hosted by MadCap Software for its users. It’s the most rewarding and enjoyable of all the conferences on technical communication that I attend. Here is a summary of what I saw and heard on the first day.

Being Agile in technical documentation – Part two

Two years ago, we wrote a number of posts, and an Adobe-sponsored whitepaper, on Agile and its effects on technical communication. This topic was picked by others, including Sarah O’Keefe and Mattias Sander, who made further suggestions. We thought it was time to revisit this topic, and expand on some of the issues raised. In Part… Read more »

Being Agile in technical documentation – Part one

Two years ago, we wrote a number of posts, and an Adobe-sponsored whitepaper, on Agile and its effects on technical communication. This topic was picked by others, including Sarah O’Keefe and Mattias Sander, who made further suggestions. We thought it was time to revisit this topic, and expand on some of the issues raised. This is… Read more »

Towards an Agile authoring methodology – webinar recording

You can now watch the recording of our webinar on “Towards an Agile authoring methodology”, via Adobe’s website. Agile development is a way of managing IT development teams and projects that creates new challenges for those involved in providing User Assistance for those products. See: Towards an Agile authoring methodology webinar recording  

Planning and running a documentation sprint

Atlassian’s Sarah Maddox has posted her slides from her STC Summit 13 presentation “Doc sprints: The ultimate in collaborative document development”. It’s a useful description of a documentation sprint and its benefits: [slideshare id=20367566&doc=stcsummit2013-presentation-sarahmaddox-docsprints-130501174640-phpapp01] Contact Cherryleaf if you’d like help and assistance in managing a documentation sprint.