Policies and procedures as an API

Here’s a trend that didn’t make our list of predictions for 2017 – having company policies and procedures accessible via an Application Programming Interface (API). API is a term used to describe mechanisms that allow an application to access data or functionality provided by another application, system or service. For example, if your policies and procedures were… Read more »

Beta release of our Revising and Editing Content course

We’ve just published, as a beta release, our latest e-learning course: Revising and Editing Content. It covers the following topics: Editing Revising content Revising tools Editing and revising exercises Getting your content reviewed The relationship between editors and writers Revising and Editing Content is available as part of WriteLessons, which provides you with access to a range of e-learning… Read more »

Predictions for technical communication in 2017 and beyond

Our predictions for 2017 are…the same as they were for 2016! Having said that, there are a few adjustments we can make to the comments we made last year. Below, you’ll see our 2016 predictions In italics and some thoughts for 2017: As documentation becomes to be seen more as part of product design, so… Read more »