Earlier this month, we started the Cherryleaf podcast, and we’re currently publishing a new episode each week. I thought it might be useful to explain why we’ve done this, instead of publishing videos. For the audience members, they are able to do something else at the same time as listening to a podcast. For example,… Read more »
Cherryleaf Blog
Getting users to answer their own Support questions
From the Cherryleaf Podcast: We look at getting users to answer their own Support questions – why would we want to do this, and how can we do this.
New training course – Writing skills for developers
Today, we’ve released our latest training course – Writing skills for developers. The course teaches developers the key skills of technical writing for software user documentation. Although it would be better for a professional technical communicator to write the end user documentation, for some organisations, this isn’t always possible. It is for developers who: Need a solid… Read more »
Breaking down the marketing and techcomm content silos – not as simple as it seems
Over recent years, we have seen many presentation on how marketing and technical communications content shouldn’t sit in separate “silos”, never to be shared between each department. Unfortunately, it’s not simply a case of getting both to agree to share content. In the book Selling the wheel, Jeff Cox and Howard Stevens tell the story of… Read more »
User documentation in Agile – Learning from the Lean Methodology
From the Cherryleaf Podcast: User documentation in Agile – Learning from the Lean Methodology. This is a recording from the Agile the Docs mini-conference held on the 5th December 2016, London UK. It explores the tools, processes and challenges documentarians have in an Agile development team. Sorry, the audio quality isn’t great.