The Government Digital Service has published an interesting guide on writing copy for User Interfaces and transactional interfaces: Writing for user interfaces It provides some good advice, and it’s consistent with the advice provided by other organisations, such as Apple, Google and Microsoft.
Cherryleaf Blog
Vacancy: Contract Technical Author, West Midlands, 3+ Months
Our client develops software to control machinery remotely, and it is looking for a contract Technical Author to assist in updating the online Help and user guides for its software. The contract is for 3 months, possibly extending month-by-month. Rate £36/hour. See: #4182 Contract Technical Author, West Midlands, 3+ Months
Zendesk and Knowledge Centred Support
We explore these questions from listeners: What’s your opinion of Zendesk and Mindtouch? Someone in our company thinks it might be a good idea to explore the idea of moving our Help content – have you heard of anyone doing this and then using it in a way of single sourcing etc? Our boss wants… Read more »
Top 25 Content Experience Influencers 2017
Cherryleaf’s Ellis Pratt has been included in the list of the 25 most influential people in Content Experience. “With well over 1,700 individual nominations and votes, we created two separate lists this year: the best-of-the-best who influence an industry (voted on by an elite judging panel), and our top strategists implementing Content Experience across the… Read more »