Script theory in technical communication

In the latest episode of the 10-Minute Tech Comm podcast, Ryan Weber talks to Kirk St. Amant about script theory and prototypes, as concepts for researching User Experience. They discuss Kirk’s article “Of Scripts and Prototypes: A Two-Part Approach to User Experience Design for International Contexts“, which was published in Intercom and is also available on www.academia.edu. Script theory… Read more »

Our next policies and procedures writing training course will be on 31 Jan 18

Our next policies and procedures writing training course will be on 31st January 2018. Cherryleaf’s policies and procedures course teaches your staff how to write clear and effective policies and procedures, in a straightforward and efficient way. It is popular with staff from charities, housing associations, and the NHS, although it will benefit many writers… Read more »