Survey results: Why does your organisation have end user documentation?

Here are the results from our short survey into the reasons why organisations have end user documentation: (n=20) What can we learn from these answers – perhaps that there isn’t one single dominant reason why organisations have end user documentation. The results suggest its value in reducing costs and retaining customers is seen as more important than its… Read more »

Help us develop a technical copywriting course

We’ve put together a draft outline for a potential training course on technical copywriting, and we’re looking for feedback. Have we missed anything? If you’d like to give us feedback on the course outline, contact us. We’ll send you a link to a Google document containing the course outline. You can add your comments to… Read more »

Free mini course – How to assess a good technical communicator from a bad one

We’ve been developing some free mini online training courses. These are currently in a “preview” state, as we’re still working on the documentation to go with the videos. The videos are complete, and ready to view. One of the online courses looks at recruitment: How to assess a good technical communicator from a bad one… Read more »

Podcast 35: What does the future hold for technical communication?

Note: This podcast episode is based on article to be published in Communicator. Communicator is the authoritative, award winning journal for UK technical communicators. Each year, Cherryleaf is one of the companies in technical communications that makes predictions for the upcoming 12 months. In this episode, we look further into the future, to see what the future holds… Read more »