Using flowcharts to help juries make decisions in court cases

Spotted this post on Twitter yesterday: I’ve just seen this, courtesy of @kirkkorner. It’s the “route to verdict” given to the #BenStokes jury, setting out all the issues they had to consider. More courts should publish these in high-profile cases; they’re invaluable in helping the public understand the law. pic.twitter.com/VSGZ8DNcGK — The Secret Barrister (@BarristerSecret)… Read more »

Video – Being a Technical Writer at Google

Life at Google has just published a nice video that looks at the Technical Writers who work at Google. “Technical Writers at Google are a key link between engineers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem.” Here’s the video:… Read more »

New technical copywriting training – course now open

We’ve just released a new online course – on technical copywriting. Learn how to write create clear and effective copy for software and other technical products. When you’ve been given the task of writing marketing content, the content you create can have a great impact on how many people take an interest in your company…. Read more »

Advice for new technical writers

Here are the responses we received when we asked, share one piece of advice you have for new technical writers: Start with the question “why does the reader care?” and you won’t go far wrong lornajane Find a balance between: (1) Take feedback well and constantly improve (2) Develop a thick skin to criticism and… Read more »