Making Fire and Rescue Service policies and procedures consistent with the National Operational Guidance Programme

Fire and rescue services in the UK have an opportunity to improve their policies and procedures by building on the National Operational Guidance Programme (NOG) that is now produced centrally by The National Fire Chiefs Council’s Fire Central Programme Office. The Fire Central Programme Office has described NOG in this way: Operational guidance is what… Read more »

Creating training exercises for a Covid-19 spatially-distanced classroom

We’ve been adapting our policies and procedures writing course for the current Covid-19 training environment, and we’re now ready to deliver it in two different ways: The delegates and the trainer(s) all work from home, and the course is delivered online. The delegates are in a spatially distanced classroom, and the trainer(s) delivers the course… Read more »

Vacancy #4197 Contract API Technical Author, 6-12 Months

(Updated description) A client of ours has a requirement for a contract Technical Writer based in the UK. It’s a 6-12 month contact working for a government department. The role involves documenting internal tools for end users, and providing technical documentation for developers. It’s similar to the [GDS Technical Writer role](https://www.gov.uk/guidance/technical-writer). This includes: Using GitHub… Read more »

Podcast 92: Newly released applications from Microsoft and Adobe that could help you be a better communicator

In this episode of the Cherryleaf Podcast, we look at some newly released applications from Microsoft and Adobe that could help you be a better communicator: Microsoft Fluid Microsoft Editor Microsoft Lists Adobe RoboHelp Summer Release 2020

Podcast 91: BLM, inclusivity and technical communication

This episode of the Cherryleaf Podcast looks at Black Lives Matter (BLM), inclusivity and technical communicators: What can/should technical communicators do within and without their jobs? BLM means recognising black people have historically suffered from prejudice and injustices, and that they still do today. We look at: BLM and technical communication outputs Encouraging Black Asian Minority… Read more »