Each year, organisations hire graduates for roles in technical authoring, courseware development, information development and user-centred design. Since there aren’t very many academic-level courses in technical authoring in the UK, very few people entering the profession have any formal training or prior awareness of the role. Cherryleaf’s Technical Author Apprentice Programme (TAAP) is a service… Read more »

The STC UK chapter will be holding the first event of 2006 on Saturday, 21 January 2006. This event ties in with the Trans-European Technical Communications Competition and they are expecting delegates from both the UK and board members form the other participating European chapters. We’ve been asked to present a session on marketing Technical… Read more »

Nature, they say, abhors a vacuum, and David Pogue has created a business selling “books that should have been in the box”. That is, manuals for popular consumer software and hardware products. “Missing Manuals … are not only bestsellers, they’re the most popular books on their topics.” So does this mean you should charge for… Read more »

Microsoft’s new Assistance Platform (AP) Help engine has gone live – it now handles all of the assistance queries, Tables of Contents and feedback for Office Online. Office Online is a portal for all things Office. Has Microsoft pushed the bounds of what you can do in creating community around assistance, templates, support, and learning?… Read more »

Come and have a Christmas tipple with Cherryleaf. Get in the mood for the party season and have a few drinks whilst catching up with technical authors and other business people. The third of our successful networking events is taking place near Borough Market and London Bridge Station on Thursday 8th December from 6.30pm. Contact… Read more »