We’ve been making a few tweaks to our Web site, and as part of that, looking at MadCap Software’s new application, Echo. We’ve added an audio button to our Home page, for those that prefer aural to visual information. Echo is simple and straightforward to use, and it was easy to drop the files into… Read more »
Cherryleaf Blog
Information Development
I’ve just finished reading JoAnn Hackos’s book, “Information Development”. It’s very good – probably the first book that a technical author should buy. Indeed, we’re making sure all our in-house authors have access to a copy of it. At 624 pages, it covers a lot. However, I felt it could have done with covering in… Read more »
The importance of documentation in business
Ian Boyd Livingston, someone I know who specialises in helping organisations around the world that are facing recruitment difficulties, sent me an email yesterday: “I’ve been reading Michael Gerber’s “The E-Myth Revisited”…It’s a great book! In it Gerber talks about the importance of documentation and, though you may be tired of hearing this, I immediately… Read more »
DITA XML training course
Our DITA XML training course went live late this afternoon. You’ll get 80mb of course notes, presentations, exercises and examples, so you’ll need a broadband connection to download the course. The course takes approximately half a day to complete, although, of course, you can go through it at your own pace. We have clients who… Read more »
The problem of finding people with expertise
We’re currently working, as part of a consortium, on a proposal for a project to make finding people with expertise easier. Finding expertise inside and outside (i.e. people you might want to hire) an organisation is a huge and interesting challenge. Let me illustrate. Nowadays, information on a person’s expertise isn’t in just one place…. Read more »