Our DITA XML training course went live late this afternoon. You’ll get 80mb of course notes, presentations, exercises and examples, so you’ll need a broadband connection to download the course. The course takes approximately half a day to complete, although, of course, you can go through it at your own pace. We have clients who… Read more »
Cherryleaf Blog
The problem of finding people with expertise
We’re currently working, as part of a consortium, on a proposal for a project to make finding people with expertise easier. Finding expertise inside and outside (i.e. people you might want to hire) an organisation is a huge and interesting challenge. Let me illustrate. Nowadays, information on a person’s expertise isn’t in just one place…. Read more »
The Technical Authors’ dilemma
Thank you to everyone who participated in our survey concerning the status of technical authors and how to improve it. We found out: They value what they have to offer They are confident in their own abilities They believe they’re making a contribution Our survey showed that technical communicators felt they were being held back… Read more »
30 second commercial
Cherryleaf works with managers who realise the reason why they’re losing customers and suffering high support calls is because they have poor documentation.
Accurate estimating and reporting for technical publications projects
We’ve added “Estimating time budget for software documentation projects – An e-learning training course” to our Web site today. It’s an online training presentation that looks at methods for accurately estimating the development days and associated costs for software documentation projects. The material is based on research principles and experience of what works. It provides… Read more »