Which vendor wins the battle of the Help Authoring Tools?

With the recent releases of new Help Authoring Tool versions for RoboHelp, AuthorIT and Flare, plus the release of Quadralay’s ePublisher 9.3, does this affect which Help Authoring Tool you should purchase? What I find interesting is the different ways in which the tool vendors perceive the issue of creating user assistance. If you want… Read more »

AuthorIT Version 5

At last week’s Online Help Conference Europe 2007, AuthorIT’s Austrian distributors demonstrated AuthorIT version 5 and AuthorIT Xtend. These were officially released this week. Verison 5 has a new UI (similar to the latest versions of Word and Outlook) and additional capabilities for controlling the published outputs. They also demonstrated Xtend, which suggests reusable content… Read more »

MadCap Survey

MadCap is doing an online survey: http://www.surveymonkey.com/s.aspx?sm=xagCIO4Hj1duIDFnjmJsnQ_3d_3d They are asking what users want. They’re giving away MadCap T-shirts to people who participate and provide their contact info. The survey closes on 6th October.

Categories: Madcap

Online Help Conference Europe 2007 report for technical authors

Last week’s Online Help Conference Europe 2007 was a great success and great fun. 1. There seems to be an overall consensus on the future direction of online user assistance/online Help: – Don’t expect Microsoft to lead with new standard Help technologies that we can all adopt.– A move towards more portal based information support.–… Read more »

Adobe announces Technical Communication Suite

One of the newsworthy items from last week’s Online Help Conference Europe 2007 was Adobe’s announcement of the Adobe Technical Communication Suite. This suite will contain FrameMaker, RoboHelp, Captivate and Acrobat 3D, and it will cost $1599 (a 56% saving over the full price). You can upgrade for $643 (less if you are previous 3D… Read more »