In 1959, Calvin Mooers, a researcher into the science of Information Retrieval, developed Mooer’s Law: “An information retrieval system will tend not to be used whenever it is more painful and troublesome for a customer to have information than for him not to have it.” Its original meaning meant: people will avoid an information system… Read more »
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What Web 3.0 is really about for technical authors
On Monday I had a good chat with John Fintan Galvin, who is a true expert in Web technologies and SEO, about Web 3.0. According to Fintan: “Web 3.0 is all about the automation of connections between resources in a context-sensitive way. These connections can be made between anything defined as a resource, e.g. people,… Read more »
DITA – Slaying sacred cows or burying problems?
There have been a number of posts recently on whether some commonly accepted best practises in technical writing are actually needed these days. This has come about as people question how they can develop the DITA standard to handle things like lead-in sentences and stem sentences. These don’t fit into the standard, and a number… Read more »
New updated DITA ecourse released (finally)
Tomorrow (or possibly tonight) we’ll be releasing the updated version of our popular ecourse “An Introduction to DITA“. Updated to reflect the changes in the DITA standard Updated to reflect the changes in the DITA Open Toolkit from version 1.3 to 1.4.2.1 Updated to reflect the changes in the downloading processes for installing the various… Read more »