If you’ve ever struggled to explain something to someone considerably less expert than yourself, you may have experienced “The curse of knowledge”. It’s a curse that technical authors resolve everyday, although they may not know they’ve been doing it. It’s a phrase that comes from a great book called “Made to Stick” by Chip and… Read more »
Cherryleaf Blog
User Assistance for the future: simple steps you can take today
We’ve decided our presentation at the UA Conference Europe 2008 will be on “User Assistance for the future: Simple steps you can take today”. We’ll be looking at developments which may (a) fundamentally change the expectations of users towards User Assistance and (b) change what/how technical authors deliver. We’ll be speaking on the first day… Read more »
Author-it 5.1 launched
From Author-it: “This update resolves a number of known issues and has several new features including: Object Variants: A flexible way of creating and maintaining different variations of a single object. Similar to versions, variants remain linked to their primary (or parent) object, however unlike versions you can have multiple variants active at any one… Read more »
Microsoft Style Guide for Windows 2007?
We received this email yesterday: Microsoft Style Guide for Windows 2007Do you know whether such a thing exists or whether you know of anything else that might help? I am updating the help for our new product and it uses a Windows 2007 ribbon style GUI but I don’t know what all the elements are… Read more »
How do Technical Authoring teams work?
This looks like an interesting event: “The next Cambridge ISTC group meeting will be a discussion about how technical authoring teams work: * how are teams structured (and do all the technical authors in thebusiness work as a team)?* how is work divided between authors?* how do authors work with other people in the business?*… Read more »