Last week, we attended, exhibited and spoke at the UA conference Europe 08. It was probably the best conference I’ve attended. 1. There were some excellent case studies from Sonia Fuga of Northgate, Rachel Potts and Brian Harris of Red-Gate Software and Matthew Ellison (concerning IBM). Northgate’s approach of using WordPress for ratings and commenting… Read more »
Cherryleaf Blog
Augmented reality gets closer
Earlier in the year we blogged on Nokia’s plans for augmented reality and how it could be used for user assistance. Developments are moving apace, as can been seen by this demonstration from Japan:
The rights of the technical reader
At the Roald Dahl museum there is a poster on the wall entitled “The rights of the reader”. It’s a wonderful ten point manifesto drawn up by Daniel Pennac in his book of the same name. Unfortunately, the poster appears to be no longer available for download from the Walker books Web site, but it… Read more »
Does the Google Chrome browser show Web based Help correctly?
We took a quick look at Google’s new Chrome browser this morning. MadCap’s Flare Web based Help seems to work fine, but there seems to be a problem with RoboHelp’s Web Help – specifically the Table of Contents. We dragged some old RoboHelp 5 generated Web Help files into the browser, and we looked at… Read more »
Wikis instead of Help?
Zoho has decided to use its own wiki to provide online Help instead of Help created in RoboHelp. They have posted on their blog the reasons why they have done this, together with the benefits resulting from this change. This is what the help looks like now. We’re not anti wikis and we’re not pro… Read more »