Author-it 5 self-study training course launched today

We’ve added two self-study training courses in Author-it version 5 today – one for Author-it users and the other for Author-it Administrators and Users. This year, we’ve also introduced a classroom courses in RoboHelp 7 and FrameMaker 8, and we’ve launched an updated version of our DITA training course. We’ve another course in development and… Read more »

The paradox of the guided user: assistance can be counter-effective

Christof van Nimwegen’s PhD dissertation, “The paradox of the guided user: assistance can be counter-effective“, concerns how software affects brain processes. According to news reports (I’ve not read it yet), he claims a great deal of software turns us into passive beings, subjected to the whims of computers, randomly clicking on icons and menu options…. Read more »