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This is a photo taken by Garr Reynolds.

Basics of Technical Authoring self-study training course page goes “live”

We’ve just uploaded the files and activated the Buy link for “Basics of Technical Authoring – a self paced, home study training course“. In other words, we can now take orders from people wanting to purchase it. This course teaches general, basic technical authoring principles and writing approaches suitable to user documents. It describes the… Read more »

Should technical authors embrace user generated content?

It may seem counter-intuitive, but we believe technical authors shouldn’t fear the trend towards user generated content. Let me explain why: 1. It could get you the attention of your CEO. October’s Harvard Business Review highlights an article called “The Contribution Revolution: Letting Volunteers Build Your Business” by Intuit CEO Scott Cook. User contribution is… Read more »