Manager’s guide to single sourcing: What’s the problem, why is there a need?

I thought it might be useful to look at a simple question: Why is there a need for single sourcing technical documentation? For people who aren’t technical authors, it’s often unclear why technical authors talk so much about “single sourcing”. Isn’t that just cutting and pasting? What’s the problem? In later posts we’ll look at the… Read more »

Email issues overnight

We moved email providers overnight, and some emails sent to us may have bounced back to the sender during this period. We are currently receiving email, and the new system seem to be working correctly now. If you did get a failure notice for an email you sent any of our staff, please resend and… Read more »

Cherryleaf joins Intellect – the leading trade association for the technology sector

Cherryleaf is now a member of Intellect, the UK’s largest and most influential technology trade body. Formed in 2002, Intellect was created to give a single powerful voice to the information technology, telecommunications and electronics industries in the UK. Highly respected by both the public and private sectors alike, Intellect members work together to help… Read more »

Cherryleaf to host mentoring meetings for Documentation Managers

Cherryleaf will be hosting, half-day peer group meetings for documentation managers and leaders. These afternoon meetings will be held initially on a quarterly basis in Russell Square, London, under the Chatham House Rule basis of confidentiality. These will be run in a similar way to the peer group meetings run for Chief Executives by organisations such as Vistage –… Read more »

Cherryleaf’s article in “Communicator” – Benchmarks for High Performance

Copies of the Institute for Scientific and Technical Communication’s magazine “Communicator” should be arriving through member’s letterboxes today. This edition is special in that contains an article on page 22 by me, entitled “Benchmarks for High Performance”. I hope people like it. We noticed this Spring 2009 edition also includes two articles by authors we’ve placed and another by a… Read more »