Cherryleaf got a mention in The Independent newspaper this week, when it published an article called iPad: Manual not included. The iPad doesn’t come with instructions – and it’s not the only gadget to do so. Are we losing our curiosity about how technology works?
Cherryleaf Blog
Getting the balance right between hotline support and user documentation
Many organisations find it hard to know how much time, money and effort to put into supporting their users. There’s a competition, of sorts, between the Technical Support and Technical Publications departments over how much budget they should receive. In some organisations, these departments are also competing, in a way, with content generated by users… Read more »
Your online grammar reference guide
We’ve added a link on our Web site that will take you to the online grammar reference guide offered by Grammar to Go. Built for business, Grammar to Go is your personal grammar specialist, ready to answer your questions wherever and whenever they arise. It is very popular with professionals who spend their valuable time correcting… Read more »
Managing people in documentation projects
Below are highlights from a video interview we carried out with Stephen Harvard Davis of Assimilating Talent on the subject of managing people in documentation projects. We discussed managing international teams, amongst other things. Part 1: Part 2:
Can the experience of paper be replicated on a screen?
A number of organisations are experimenting with how the experience of reading a paper book or a magazine can be replicated when they are displayed on a screen: Science writer Eli Kintisch has created a Flash-based guide on using technology to deal with the effects of climate change, in the style of an airplane safety instruction card. Marvel Comics has… Read more »