What does a Help Authoring Tool give you over Drupal?

Comparing Help Authoring Tools (HATs) with Drupal is like comparing apples with oranges. HATs are used by Technical Authors to create content in various formats for end users to read. Drupal is open-source software that is used to create websites for users such that they can contribute to the content (for example: blogs, personal or corporate… Read more »

Turning employees’ knowledge into an asset for the organisation

In July 2010, Mark Prisk, UK Minister of State for Business and Enterprise said: As the events of the past two years have made painfully clear, we must leave behind the over reliance on financial services and support a renewal in modern manufacturing, so we are able to grasp the huge opportunities of the low carbon age…. Read more »

Building intelligence into business documents

Often business documents, such as sales proposals and annual reports, are a joint effort between various people and departments. It involves collaborative writing and incorporating existing content. For printable documents, this collaboration can make it really difficult to maintain a consistent level of quality, writing style and “look and feel”. For Technical Communicators, there’s an… Read more »

Video of a simple report writing solution

Here’s a video of a proof of concept prototype we’re putting together for a client. The system automates the creation of field reports. It creates a skeleton document, with key content populated. Many pages contain guidance on what to write.It is probably the lowest cost content management system we’ve put together. If you can see… Read more »