We’ve just published an ebook called Trends in Technical Communication – Rethinking Help

We’ve just published an ebook called “Trends in Technical Communication – Rethinking Help“. Many people in the field of software and technical communication are asking: Couldn’t we do a better job at helping users when they get stuck? This 762 page book is a collection of articles and selected extracts from books that have looked… Read more »

Writing user documentation collaboratively in an Agile environment

Hi, You provide wonderful newsletters full of useful information. Thank you. I’m a Senior Technical Writer in a small company, and I have one contractor working for me. We have come up against a challenge. <snip>… My team currently uses RoboHelp, which is not a collaborative, team tool for writing. The company likes to think… Read more »

The secret, other life of a Technical Author – as a singer

The ISTC is introducing a new feature for their InfoPlus+ newsletter called “My other life”. The idea is for technical communicators to write about their hobbies or about things they do in their spare time, which perhaps give them life skills that apply in the workplace. For two of Cherryleaf’s staff, music and singing play… Read more »