How software users become champions

Matthew Syed is a British sports journalist and former three times Commonwealth Games gold medallist, who has been investigating what is needed to make people excellent at doing any task involving complexity. He argues that natural talent, your genes, are far less important than many people think. What’s important is practising what you can’t quite do…. Read more »

Upcoming Cherryleaf presentations and events

Here is a list of the upcoming Cherryleaf presentations and events: 21 May 2012 “What Should Technical Communicators Do When Products “Just Work”?” STC Summit, Chicago What is the future for Technical Communicators when many organisations believe products are getting easier and they don’t need to spend so much on user documentation? We’ll look at whether the traditional… Read more »

Announcing our ‘Using the iPad as a documentation device’ workshop: 31 May 2012

We’ve completed the slides and booked the training room for our new workshop, Using the iPad (and other tablets) as a documentation device: With more and more people using the iPad and other tablets for reading technical documentation, this workshop looks at how tablets can be used by organisations to design and deliver technical documents and… Read more »

Our May “Trends” talk is now sold out

Our next Trends in Technical Documentation talk, “User Assistance in a Social Media World”, on the 9th May, is now fully booked. Our next Trends talk is likely to be a webinar hosted by Adobe in June or July.

Categories: trends

Do you need a Documentation Manager when Technical Authors are embedded into Agile project teams?

Earlier this week, I was asked my opinion on whether a Documentation Manager was needed when the individual Technical Authors are embedded into Agile project teams. My response was that a Documentation Manager mainly provides people management, project management, process management and content management. If a Technical Author is a member of a software project… Read more »