If you need a Technical Author who knows RoboHelp, then Cherryleaf can help. Our Projects team and many of our contractors have skills and experience in using RoboHelp to create great content for your users. Contact us if you’d like to know more.
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“Engaging your readers in the documentation. How and why social media?”
Sarah Maddox (Technical Writer, Atlassian) is another champion of engaging readers through technical documentation. Here is a video of her presentation to the Atlassian User Group Wiesbaden. It’s called “Engaging your readers in the documentation. How and why social media?” See also Reduce Support calls by engaging readers with user documentation
Recruiting the right Technical Author webinar: Registration now open
Registration is now open for our free 60 minute webinar called Recruiting the right Technical Author. This webinar will be held on: Thursday 29 November, 2012 4.00pm – 5.00pm (16:00-17.00) GMT. Event registration powered by Eventbrite
Here is the recording of our “writing policies and procedures” webinar
For those who were unable to attend the live event this morning, here is the link to the recording of our webinar: Writing policies and procedures: The most common issues, and how to fix them.
The Lean writing evolution
There seems to be a great deal of interest in applying Lean methods to technical communication. Our free mini ebook on Lean writing has proven to be much more popular than we imagined, and we’re starting to see other people within technical communication talk about Lean. We’ve come across articles and presentations by others looking… Read more »