Extra date for Trends in Technical Communication Workshop – Advanced Technical Writing Techniques

You’ll find we’ve added a new training course date on our Web site for our Trends in Technical Communication Workshop – Advanced Technical Writing Techniques. It will be held on Monday 25th February. The January course sold out within ten days, so it’s wise to book early. If you’ve read the technical writing blogs and magazines, you’ll… Read more »

Content Strategy Lightning Talks: Applying Lean principles to content strategy

On Tuesday 26 February, Ellis Pratt from Cherryleaf will be speaking at the popular London Content Strategy lightning talk. Ellis will explain how the principles of Lean manufacturing can be applied to developing and managing content. It’s a way of writing that focuses on maximising the value to the user and minimising waste. Since the Agile development… Read more »

It’s sold out – Trends/advanced technical writing techniques course on 31 January

Our Trends/Advanced Technical Writing Techniques training course on the 31st January has already sold out. Sorry if you were planning to book. We had bookings from both large organisations, such as IBM, Sage and Sony, and individual freelance Technical Authors. Given the amazing demand for the January course, we may schedule another public course towards… Read more »

Case study: Creating an easy to use Listener Guide for the Samaritans and the Prison Service

Through its Listener Scheme in prisons, Samaritans  provides  emotional support to prisoners who are struggling to cope, are self harming or are feeling suicidal. Guidance for Samaritans volunteers that run and support Listener schemes was contained in a hard copy manual (the Guide to Prisons) which was cumbersome to update, difficult to navigate and not… Read more »