Yesterday, we completed our first live, online training course. Even with a lot of testing before the course, there’s nothing like doing something for real. The good news is the course went well, and we’re happy to deliver further training courses online with the same technology. Having said that, there were a few lessons learnt.
Cherryleaf Blog
The user through the Technical Author’s eyes?
This is what their end users look like:
Reflections on the Congility conference
I spoke at the Congility (=”content agility”) conference, earlier in the week. It was a well run and interesting conference. Here are my post-conference reflections.
Where is User Assistance going? A summary of the bloggers’ thoughts
There’s been quite a few blog posts recently by a variety of bloggers and companies about the current state of User Assistance (such as online Help) and possible ways it could be improved. We thought it might be useful to provide a summary of all the different ideas floating around. This summary primarily looks at… Read more »
Please take part in our brief survey on Technical Author recruitment
Please take part in our brief survey, and share your thoughts on hiring technical communicators/Technical Authors.Training and recruitment can be closely related, which is partly why we are conducting two surveys. Here is the link: Cherryleaf Recruitment Survey There are eight simple questions, and it should only take a couple of minutes to complete. By… Read more »