We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In previous years, most documentation managers have effectively been saying to us their organisations weren’t really clear about the value of documentation. As the Technical Publications team usually amounts to less than… Read more »
Cherryleaf Blog
Our next Advanced Technical Writing Techniques course – 2 December
We’ve scheduled another Advanced Technical Writing Techniques public course – on Monday 2nd December. Discover the advanced new writing styles emerging in technical communication. Don’t get left behind: past clients include technical communicators from Citrix, IBM UK, Lloyds Banking Group, Sage plc, Schlumberger and Visa International. To book your place, see Advanced Technical Writing Techniques… Read more »
How technical communicators can become better conference presenters
Here are four short videos that offer great advice on how to create engaging presentations: Nancy Duarte on the structure of presentations:
Critical risk factors in content strategy
Via Twitter, we came across a blog post by Nick Milton on The four management territories for Knowledge Management. His post contained a diagram where he used the Boston Square to describe four management territories, and their impact on Knowledge Management. We wondered how this diagram would look if it related to content strategy. We came up… Read more »
Notes from Planning user documentation when you are a startup business
Dr Chris Atherton has kindly sent me a copy of her sketch notes outlining my presentation at Technical Communications UK 2013.