Prompted by Scriptorium Publishing’s Sarah O’Keefe’s one bag method for travelling (she doesn’t check any luggage into the hold of an airplane), I’ve been looking at ways of reducing the weight I need to carry when flying to conferences or to clients. I’ve called this “ultralight conferencing”.
Cherryleaf Blog
The ideal length for instructional screencast videos
Screencast videos have become a popular means for delivering “how-to” information. One of the questions developers must address is, how long should you make your screencasts? At last weeks’s tekom conference, I saw an interesting presentation by Melanie Huxhold and Dr Axel Luther of SAP on how they develop screencasts for SAP’s products (Produkt- und Lernvideos als ideale… Read more »
A free illustrated guide to content strategy
One of the kind things people were saying to us at the tekom conference last week was they enjoyed reading our free illustrated guide to DITA. Indeed, we’ve been bowled over by the response to this mini graphic novel and the number of people who have downloaded it. This prompted us to complete a second… Read more »
Changing times in technical communication 3 – The long form Help topic
One of the most recent developments in web page design has been the introduction of “long form” web pages. Will we also see the long form approach used in Help, or perhaps start to influence the way some Help pages are designed?
Changing times in technical communication 2 – Workflow
We’ve been on the road in recent days and weeks, visiting different documentation teams, and we’ve found there are distinct signs of change. In this post, I’ll look at how we’re starting to see the workflow for creating User Assistance beginning to change. We found many documentation teams overstretched and starting to be asked how… Read more »