We’ve been asked to a find candidates for a fabulous permanent vacancy at one of our clients. You need to lead and develop their vision of the role of User Assistance and content. This means treating content as a function of design (and user experience), with the appropriate information provided to users at all points… Read more »
Cherryleaf Blog
The roofer who makes £400/day because he read the Velux installation guide
Mark the Roofer came round to replace a broken tile on our roof late last week, and he told us that the Velux windows we’d had installed were fitted incorrectly. Apparently, up until two years ago, Velux windows needed to be fitted to the rafters, but now they should be installed onto a batten. The… Read more »
Estimating production times for screencasts and elearning
Screencasts and video based learning content are growing in popularity, and we’re seeing a rise in the number of enquiries for this type of content. Estimating the time required to develop this type of content can vary quite considerably. The easiest way to estimate the time required is to use metrics based on the duration… Read more »
We’ve launched our online DITA self-study elearning course today
We’ve launched our online DITA self-study elearning course on the Cherryleaf website today. This online training course teaches the basic skills, and provides an induction, in how to create content using the DITA XML standard. The learning modules in this course contain videos of the trainer with supporting slides and images. Here’s a sample from the first… Read more »
Book review: Every Page is Page One
There’s a joke in education along the lines that students are taught the notes their teachers wrote down at university 20 years earlier…without going through the heads of either. I mention this because there have been a number of technical communicators who have started to question the technical writing best practices that have been taught… Read more »