At the TCUK 2015 conference, Rachel Johnston mentioned the idea of a content maturity model. We thought we’d take this idea and ask: Could we develop a model that illustrates a hierarchy of needs for users of technical communication (and in particular, User Assistance)? A model of what? We suggest calling this model a technical communication user’s hierarchy of needs…. Read more »
Cherryleaf Blog
Reflections on the TCUK15 conference
I was one of the presenters at last week’s Technical Communication UK 2015 (TCUK) conference. TCUK is the Institute of Scientific and Technical Communicators’ (ISTC’s) annual conference for everyone involved in writing, editing, illustrating, delivering and publishing technical information. It’s an opportunity for Technical Communicators from the UK and mainland Europe to meet up and mingle,… Read more »
Someone at Apple is a Rick Astley fan
The Quirker website has spotted that someone at Apple has subtly inserted a “Rickroll” into the Apple Watch documentation. Can you see it in the image below?
You can download our article in the ISTC’s Communicator journal
An article Ellis wrote for the ISTC’s Communicator journal has been uploaded to the ISTC’s website. It’s called Can we quit QWERTY?, and it is about our trials and tribulations in transcribing training videos.
The ContentHug interviews
I was asked to take part in the ContentHug series of interviews on technical communication and content strategy. .@ellispratt shares his thoughts on technical communication: http://t.co/pTZjRLm9PU #techcomm — Vinish Garg (@vingar) September 21, 2015 It was fun and challenging, going through the questions. ContentHug’s Vinish Garg is interviewing a number of consultants involved in technical communication… Read more »