It’s not quite 2016 yet, but here are our five predictions for technical communication in 2016 and beyond. Please note: You’ll find last year’s predictions here – Five predictions for technical communication in 2015 and beyond. We hope to explore these and other topics in more depth by hosting a number of webinars during 2016. We… Read more »
Cherryleaf Blog
Take part in the Cherryleaf Survey into Techcomm Challenges for 2016
We’re carrying out a short survey into the biggest issues relating to technical communication you think you’ll face in 2016 . To participate, please complete the questionnaire below (alternatively, use this link to the survey):
Mankind – overcomplicating products for 1.8 million years
In the radio series, A History of the World in 100 Objects, Neil MacGregor, Director of the British Museum, described the oldest man-made object in the museum – the Olduvai stone chopping tool. This was made approximately 1.8 million years ago in Tanzania, where the first humans originated. MacGregor explained the tool has more than six chippings that sharpened… Read more »
All our online courses – at a discounted, bundle price
You can now sign up for all of Cherryleaf’s popular online training courses at a discounted price! This bundle provides you with access to: Cherryleaf’s Technical Author/Technical Writing online training course DITA fundamentals Single sourcing and content reuse training course Introduction to Content Strategy course By purchasing this bundle, you’ll save £180 ex VAT. That’s a… Read more »
How technical documentation helps the customer journey
Here is a diagram that shows the different types of User Assistance that can help users as they progress through the customer journey: Supporting the user through the customer journey has become more important, partly because the subscription, “try before you buy”, sales model means users can stop being a paying customer at a moment’s notice. Today, all… Read more »