Reflections on last week’s mini-conference on documenting APIs

Last Friday, I attended and presented at the Write The Docs mini-conference on documenting APIs, held at the Government Digital Services (GDS) building in Holborn. My presentation was called “What makes Technical Communicators uneasy about API documentation, and what can we do about it?”, and there were a number of questions and comments regarding some of… Read more »

The return of Clippy?

Are we seeing the the spiritual child of Clippy emerge? Truth Labs’s Stelios Constantinides has written an article on his experiments with conversational UIs. Conversational user interfaces (CUIs) are a spoken or written way of interacting with a device. CUIs aren’t completely new, but they’re becoming smarter, more natural, and — therefore — more useful. Here’s where CUIs come in:… Read more »