You might have seen the headlines. “These jobs will be replaced by AI,” and sometimes, technical writing makes that list. But, as technical writers ourselves, we find those claims to be a bit off the mark. In fact, we at Cherryleaf have seen, first-hand, how important human technical writers are in the age of AI…. Read more »
Cherryleaf Blog
Podcast 154: Trends for 2025 and beyond in technical writing
In this episode, we reflect on 2024’s trends and explore what may be coming in the world of technical writing and content development in 2025. From the impact of AI to evolving policy requirements and shifting market dynamics, we look into the key factors shaping the field. Reflections on 2024 Overview of the year’s… Read more »
Podcast 153: Meeting and Connecting with Technical Communicators
In this episode, Ellis discusses the importance of networking and meeting other technical communicators, especially for those who work solo or in small teams. He explores various avenues for connecting with industry peers, from conferences and meetups to virtual groups and informal gatherings. Key topics discussed: Challenges of solo technical communicators Conferences & meetups Navigating… Read more »
The UI of Chatbots: Part 7 Conclusion
Conclusion Chatbots could greatly improve technical communication by providing personalised support, custom learning paths, and contextual help. Developers and authors must collaborate to ensure these tools evolve alongside user expectations. Focusing on intuitive UI design, clear guidance, and seamless integration will be critical for ensuring user satisfaction and realising the full potential of chatbots in… Read more »
The UI of Chatbots: Part 6 Success Metrics
Success metrics How would you measure success? Measuring the performance of the chatbot is important both for optimising the user experience and ensuring business value. Below are some key performance indicators (KPIs) for evaluating chatbot success. User engagement metrics Conversation volume: Total number of user interactions Active users: Daily, weekly, and monthly active users Session… Read more »