Roughly the same amount of people are searching for Support as Help:
Fewer people are searching for RoboHelp and FrameMaker:
Interesting to see that, even for a product that “just works”, a considerable number of people are searching the Web for iPad Help:
Comparing Google searches for Oracle Support v Oracle Help; SAP Support v SAP Help; Sage Support v Sage Help. The lines for Oracle and Sage are diverging; the lines for SAP are converging.
What conclusions do you draw from these graphs?
Conclusion. Data is a great story teller and predictor.