We thought it would be useful to reflect on our plans for topics and courses in technical communications. In the past, some of the best suggestions have come from customers and prospects; it’s great to pick up useful ideas from others.
Today, you’ll find classroom or elearning training courses in:
- Technical writing (Technical Author/Technical writing Basic/Intermediate and Advanced technical writing techniques)
- Managing and planning technical documentation projects (Embedded Help writing strategies, Introduction to content strategy and Single sourcing and content reuse)
- DITA (DITA Basic/Intermediate, plus ad-hoc classroom courses in DITA planning and DITA publishing)
We have a separate roadmap for business writing courses, which is where our policies and procedures training course (and again, Introduction to content strategy) fits in.
Our current thinking is to offer more topics around managing and planning technical documentation projects. In the past, we’ve offered an course on estimating projects. We also know managing project time is another important topic. Perhaps there are other topics that would fit under this category?
There’s also the issue of which courses should be online (recorded) courses, and which ones should be classroom-based (live) courses. Delegates say really like the two training venues we use in central London (we struck gold there), but online courses enable people to take a course pretty much anywhere and at any time.
If you have any thoughts, you can email us your thoughts, or you can use the comment box below.
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