I was Codrin’s leaving party last night (he’s emigrating to Switzerland), so I missed Brent Hoberman’s presentation at Ecademy’s event in London. Brent is well known in the UK as an Internet pioneer, as a founder of Lastminute.com.
Andrew Wilcox, a mind mapping expert, did attend, and his notes from the event show that Brent talked about the three biggest trends businesses should watch out for.
Brent said those trends are likely to be:
1. Location based mobile information
2. New screen technology, promising paper-equivalent resolutions
3. Video IPTV
All these trends could be incorporated into user assistance, such as online Help. So will we see technical authors using these capabilities at some stage in the future?
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