Ironically, for technical communications professionals, it's quite hard to describe the role in a meaningful way.

One of our condidates came up with a nice way to describe her job. She redefined her job as "making sure that everyone has the information that they need".

This allows people to think about more than documentation, such as training and internal information that does not fit into a manual.

Are there better ways to describe what a technical communicator or technical author does?